Medical Privacy Policy &
Patient Data Charter

This Medical Privacy Policy applies to all patients, visitors, and users of Life Health Medical Unit (operating under the aegis of Dr. Sinhas' Healthcare & Research Foundation), located Opposite Mahavir Mandir (Kanya Madhya Vidalaya), Gidhaur, Jamui, Bihar – 811305.

Our medical practice encompasses multi-specialty clinical care, including Otolaryngology (ENT), Dermatology & Skin Infections, Hair Care & Regrowth, Women's Health, Oral Care, and General Health. This Charter governs all personal and medical health information collected physically at our clinic, via telephone/WhatsApp consultations (+91 8287898485), and through our digital web portal (drsinhas.in).

To provide safe, accurate, and personalized medical care, we collect the following categories of information:

• Patient Identifiers: Full name, age, gender, guardian/parent name (for pediatric patients), residential locality/city, and contact numbers.
• Clinical & Medical History: Chief health complaints, symptoms (e.g., ear pain, itching/scabies, hairfall, menstrual history, mouth sores), previous prescription history, allergies, and diagnostic test reports.
• Appointment & Consultation Logs: Date, requested slot time, preferred department, mode of consultation (in-clinic or tele-health), and attendance records.
• Digital Technical Logs: Browser session information, IP address, and security cookies used solely to prevent spam and ensure form verification.

Patient data is gathered and processed strictly for legitimate clinical and healthcare operational objectives:

Under no circumstances is clinical diagnostic data disclosed to unauthorized family members (without patient consent), employers, or insurance marketers without express written patient authorization.

Third-party disclosures occur ONLY in the following tightly controlled exceptions:

• Medical Referrals: When referring a complex case to partner tertiary hospitals or diagnostic imaging centers, strictly with the patient's verbal/written consent.
• Statutory Health Mandates: When legally mandated by government public health authorities under notifiable disease reporting statutes or valid Indian court orders.

In compliance with India's Digital Personal Data Protection Act (DPDPA), 2023 and the Information Technology Rules, 2011, Life Health Medical Unit enforces robust multi-layered safeguards:

Our dedicated patient Helpline (Assistance +91 8287898485 · 8:00 AM to 8:00 PM) and clinic WhatsApp communications operate under strict confidentiality protocols:

• Any symptom photos, previous test slips, or skin lesion photos shared via WhatsApp for preliminary clinical assessment are handled solely by medical staff and never exported or shared publicly.
• Voice calls on the helpline are utilized strictly for appointment scheduling, location guidance, and post-consultation prescription clarification.

As a patient of Life Health Medical Unit, you hold inherent legal and ethical rights regarding your personal and medical information:

In conformity with the Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, physical and digital medical records are preserved for a minimum statutory period of 3 years from the date of the last consultation, after which outdated physical records are securely shredded and digital logs are anonymized.

If you have any questions, clarifications, or grievances regarding this Medical Privacy Policy or the handling of your health information, please reach our designated Data Privacy Officer: